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Frequently Asked Questions

Everything you need to know about ordering dental supplies, shipping, returns and more.

About Dentistry99

?What is Dentistry99?

Dentistry99 is a US-based online dental supply store that sells dental instruments, consumables, PPE, endodontic supplies, restorative materials, and surgical products to dental professionals across the United States. It is headquartered in California and offers free shipping on orders over $100.

?Who can buy from Dentistry99?

Dentistry99 serves a wide range of dental professionals including licensed dentists, oral surgeons, dental hygienists, endodontists, periodontists, dental students, and clinic procurement managers. Our catalog is also open to dental labs and healthcare institutions.

?Where is Dentistry99 located?

Dentistry99 is headquartered in California, United States. We ship domestically across the USA and our customer support team is reachable by phone at (559) 777-7713 or by email at contact@dentistry99.com. Our 24/7 support structure means dental professionals can get assistance outside standard business hours, including for urgent supply needs or order issues.

?Is Dentistry99 a trusted dental supplier?

Yes, Dentistry99 is trusted by dental professionals due to its commitment to quality, secure checkout, and consistent service. The platform focuses on delivering authentic dental clinic equipment and consumables, backed by responsive support and efficient order fulfillment, helping professionals maintain uninterrupted clinical operations.

Products & Quality

?What types of dental supplies does Dentistry99 sell?

Dentistry99 sells dental disposables, PPE (nitrile gloves, masks, gowns), restorative materials, endodontic supplies, dental instruments, surgery and implant products, and general dental materials for dental clinics, dental schools, and oral surgeons.

?Does Dentistry99 supply PPE for dental offices?

Yes. Our personal protective equipment category includes nitrile examination gloves, surgical masks, face shields, protective eyewear, isolation gowns, and related infection prevention supplies, all sourced to meet dental workplace safety and regulatory standards.

Ordering Process

?Do the products meet FDA or CE standards?

Many products available on Dentistry99 comply with recognized regulatory standards such as FDA or CE certifications, depending on the manufacturer. These certifications indicate that the dental supplies meet safety and performance benchmarks required for clinical use in professional environments.

Orders & Shipping

?Does Dentistry99 accept bulk or wholesale orders?

Yes, Dentistry99 accommodates bulk purchasing for dental clinics, group practices, hospitals, and procurement managers. If you need to order significant quantities of a specific item, such as gloves, masks, or restorative materials in bulk, contact our support team directly to discuss wholesale pricing and fulfillment options.

?Can I modify or cancel my order after placing it?

Orders can be modified or canceled if they have not yet been processed or shipped. It is recommended to contact support as soon as possible to make changes, ensuring minimal disruption to order fulfillment.

?Does Dentistry99 offer bundle deals on dental supplies?

Yes. Dentistry99 has a dedicated Bundle Deals section where you can find curated product bundles at reduced prices.

?How long does shipping take in the USA?

Shipping times vary depending on location, but Dentistry99 focuses on fast shipping across the USA. Most orders are processed quickly and delivered within standard business timelines, ensuring clinics receive supplies without unnecessary delays.

?Does Dentistry99 offer free shipping?

Yes. Dentistry99 offers free shipping on all US orders over $100. 

What is the return policy?

Dentistry99 offers a return policy for eligible products, allowing customers to return items within a specified timeframe. Products must typically be unused and in original packaging to qualify for returns.

Support

?Can vendors sell their dental products through Dentistry99?

Yes. Dentistry99 supports a vendor portal for suppliers and distributors who want to list their dental products on our platform. If you are a manufacturer or distributor of professional dental supplies and are interested in becoming a vendor, visit vendor.dentistry99.com to register and learn about onboarding requirements.

?Do I need an account to place an order?

No, an account is not required to place an order on Dentistry99. However creating one allows for faster checkout, order tracking, and easier management of purchase history, improving the overall user experience. 

?How can I contact Dentistry99 customer support?

Dentistry99 offers 24/7 customer support through multiple channels. You can reach us by phone at (559) 777-7713, by email at contact@dentistry99.com, or through the Contact Us page on our website.

Educational FAQs

?How do I choose the right dental supplies for my clinic?

Choosing the right dental supplies depends on your procedures, patient volume, and quality standards. Focus on reliable brands, proper certifications, and compatibility with your equipment to ensure consistent clinical outcomes.

?Why is PPE important in dental clinics?

PPE is essential for infection control and protecting both patients and staff. Items like gloves, masks, and face shields reduce the risk of cross-contamination, making them a critical component of modern dental practice.

?How do high-quality supplies impact patient outcomes?

High-quality dental supplies improve accuracy, durability, and safety during procedures. This leads to better clinical results, reduced complications, and increased patient trust in your practice

?What should I consider when buying dental PPE?

When purchasing PPE, consider material quality, comfort, fit, and compliance with safety standards. Reliable PPE ensures protection without compromising efficiency during dental procedures.

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